Customer Service and Sales Associates at Cookie Jar Gourmet Bakery

Cookie Jar is the celebrated gourmet bakery that produces rich cookies, luxurious cupcakes, fine cakes, original pastries and inspired desserts. We apply unique creativity when fusing choice ingredients and pristine preparation to create these rich and famous goodies. Our creations have graced and continue to excite the palette of the discerning sweet-tooth’s, creating excitement and momentary bliss. Sensual flavours, bold designs, artisan texture, these some of our favourite things.

We are recruiting to fill the position below:

Job Title: Customer Service and Sales Associate

Location: Lagos

Job Description

  • Initiate and follow up with customers to sell or resolve problems, answer questions and correspondence, and complete reports associated to sales, orders, queries, complaints.
  • Prepares, processes, reviews and monitors various documents such as contracts and other documents.
  • Assess customers’ needs and provide assistance and information on product features; Advises customers by providing information on products.
  • Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area.
  • Prepares and presents proposals and quotes and recommends products based on customer needs.
  • Performs sales duty in a manner that will prevent errors and omissions.
  • Prepares and calculates product sales, invoicing, commissions and other accounting-related functions.
  • Creates and maintains computer files and queries for follow-up action.
  • Provides advisory support and assistance to the department supervisor as needed.Attends sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends and regulations in the marketplace.
  • Provides administrative assistance and support where necessary.
  • Carry out telemarketing functions
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Experience

  • Minimum of 1 year sales experience is required.

Application Closing Date
15th December, 2016.

How to Apply
Interested and qualified candidates should forward their CV’s to: career@iamcookiejar.com

Note: The subject of the Email should bear the position you are applying for.

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