Job for a Graduate Hotel Manager/Assistant at Protea Hotels, Lagos

Protea Hotels, by Marriott is one of the most widely recognized hospitality brand in Africa with the most extensive footprint. With nearly 100 hotels across 8 countries including South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda, Protea Hotels has the largest strategic footprint
throughout the Continent and is highly committed to delivering every guest with a personalized service experience.  The Protea Hotels portfolio comprises of two brands, the mid-up market Protea Hotels by Marriott (including the lifestyle brand Protea Hotel Fire & Ice! by Marriott) brand and the superior deluxe African Pride Hotels brand.

We are recruiting to fill the position below:


Job Title:
Hotel Manager/Assistant
Location: Lagos
Job Description

  • The hotel manager is to always make sure that all staff do everything they can to make a guest stay pleasant and comfortable, while making sure that the hotel is profitable and efficient.
  • Create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have.
  • Report directly to the GM.
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Responsibilities

  • Responsible for planning and managing employees
  • Marketing, coordinating and administering hotel services such as catering and accommodation facilities.
  • Handling customer complaints and queries
  • Promoting and marketing the business
  • Ensuring compliance with health and safety legislation and licensing laws.
  • Supervising staff
  • Managing budgets
  • Maintaining statistical and financial records
  • Planning maintenance work, events and room bookings

Experience/Qualifications/Required Skills

  • Minimum HND
  • Minimum 3 years cognate experience
  • Reliability and stamina
  • Our hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling, the hotel manager need to keep it all organized.
  • Problem solving.
  • customer service.
  • Accounting skills, hotel administration, economics, marketing, housekeeping, food service management, hotel maintenance and engineering, as well as knowledge of computers.
  • Excellent listening skills.
  • Ability to stay and direct in a stressful situation and being able to communicate with many different types of people.
  • Making sure that guests are happy and that staff is getting what they need to do their job is crucial.
  • Work with budgets, planning, creating schedules and supervising operations.
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How to Apply
Interested and qualified candidates should forward their detailed CV’s to: hr@lagosproteahotels.com

Application Deadline  25th April, 2017.

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