Massive recruitment in a Leading Commercial Bank in Nigeria, May 23rd 2016

Michael Stevens Consulting – Our client, a leading Commercial Bank with branches Nationwide, requires suitably qualified candidate, to fill the positions below:

Job Title: Direct Sales Agents

Location: Delta, Cross River, Akwa-Ibom State, Bayelsa, Edo
Sector: Business Banking
Group: Product Sales
Grade Level: DSA

Major Roles & Responsibilities

  • Responsible for opening new accounts and follow-up on outstanding documentation
  • Update and follow up on returned cheques every morning.
  • Responsible for the provision and safe keeping of customers’ information and files.
  • Mobilization of Cheap funds e.g. Savings and current account.
  • Cash pick up from the customer for deposit into their account.
  • Follow up on customer’s requests such as pay in cheques, collect cash, process drafts, process transactions, etc.
  • Update new deposits and new accounts on the system daily.
  • Any other duties as assigned by Supervisor.

Personality/Skills / Knowledge Requirements

  • Good interpersonal skills.
  • Maturity, confidence(complimented by humility), Poise and presence, sense of humour and emotional stability
  • Knowledge of operating environment and major business transaction dynamics as they relate to the business location.
  • Good customer relations and service excellence skills.
  • Report writing and presentation skills.
  • High level of confidence and integrity.
  • Must possess a good personality to enable him / her relate well with people. Must be patient and self-driven
  • Good marketing / selling and negotiation skills.
  • Knowledge of basic banking operations and processes / product knowledge.
  • Fair understanding of banking regulations.
  • Fair written and oral communication skills.
  • Knowledge of the Bank’s products and services.
  • Good in PC skills.
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Educational Qualification

  • Ordinary National Diploma (OND) – minimum of Lower Credit OR National Certificate of Education (NCE) – minimum of Credit Only.
  • HND/B.SC Holders need not apply.

Minimum Relevant Experience

  • 2 years in relevant (Sales) job
  • Age not above 35 years of age

Reporting Releationship:

  • Directly Reports to: Branch Leader
  • Directly Supervises: N/A
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Key Performance Indicators:

  • Deposit Base volume (%)
  • Error free processing
  • Customer complaint level.
  • Cost of funds
  • Complete and accurate documentation for savings and current accounts

How to Apply
Interested and qualified candidates should send their CV’s to:  
recruitment.ph@michaelstevens-consulting.com with the Job title as the subject of the mail.

Application Deadline  12th June, 2016.

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