Switch Operations Engineer at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Switch Operations Engineer

Location: Lagos

Job Description

  • To implement network integration and resolve faults on the core network
  • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
  • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
  • Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
  • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
  • Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
  • Ensure value is created by resolving BTS Network fault promptly for network efficiency and escalate unresolved faults to HLS.
  • Track, monitor, and resolve faults using approved switch processes and procedures and the Ericsson Exchange Library.
  • Implement change requests/planned work, using switch procedures.
  • Monitor performance statistics and generate weekly reports.
  • Update switch records such as billing backup, weekly dumps and test load.
  • Act as interface to Customer Service and assist in resolving customers’ problems.
  • Ensure value is  created through effective stakeholder management
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
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Job Condition

  • Normal MTNN working conditions
  • May be required to work extended hours
  • National travel and a valid driver’s license.

Experience & Training
Education:

  • Fluent in English
  • First degree in  Electrical/Electronics (Telecommunications)

Experience:

  • Minimum of 3 years’ experience in an area of specialisation; with experience working with others
  • Experience working in a medium  organization
  • Hands-on experience core network operations and maintenance in GSM environment
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Training:

  • GSM Node Hardware Dimensioning
  • AXE Hardware Maintenance AXE 810
  • GSM MSC/VLR Operations
  • GSM BSC Operations
  • GSM AXE Operation
  • GSM Core Network Maintenance
  • GSM System Survey
  • GPRS BSS Operation
  • Ericsson WCDMA System Overview
  • WCDMA System Core Network Maintenance
  • WCDMA RAN Field Maintenance
  • WCDMA MSC Server & MGW
  • WCDMA Mobile MGW Operation & Configuration
  • Technical report writing

Minimum Qualification

  • BEng, BTech or HND

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online

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