Vacancy at Tangent International for a Senior Key Account Manager (VAS)

Tangent are a comprehensive provider of Global Staffing Solutions. We excel in Telecoms, Information technology, iGaming, Online Technology Markets, FMCG and Construction & Property.

We are seeking to employ suitable and qualified candidates for the position below:

Job Title: Senior Key Account Manager (VAS)
Job Description

  • We are looking for a Senior Key Account Manager with Telecom Value Added Services (VAS) sales experience to work in Lagos to handle a leading Mobile Operator.
  • The Key Account Manager represents the entire range of Telecom VAS products and is responsible for cross-selling the company’s portfolio into the same account.

Job Responsibilities

  • Establish productive and professional long-term relationships with stakeholders at all levels
  • Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
  • Monitor the market and competitor activities
  • Regular reporting on sales activities, opportunities, threats, project progress etc.
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
  • Drive solutions-orientated efforts that address the customer situation
  • Optimize service performance from a financial point of view
  • Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
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Accountabilities and Performance Measures

  • Achieve assigned service performance targets from SLA and financial perspectives
  • Active member of integration project team and ensure on-time service launches
  • Maintain high customer satisfaction ratings
  • Arrange meetings between CXO clevel account personnel and the company’s management
  • Achieve sales targets for new business (cross-selling opportunities)
  • On-time payment collection
  • Complete strategic account plans

Essential Qualifications & Experience:

  • 5 years of verifiable experience in Large Account Management
  • Proven sales track record of Telecom and/or VAS services/solutions
  • Sound understanding of the culture, politics and (regulatory) policies in Nigeria and a good insight into the telecom industry

Desirable Qualifications & Experience:

  • Knowledge of Telecom Systems
  • Bachelor’s or Master’s Degree
  • Experience with financial statements and reconciliation processes
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  • Strong interpersonal and relationship building skills
  • Highly analytical, converting trends into actions
  • Modern, consultative sales techniques and results orientated
  • Self-motivated and ability to work independently
  • Ability to converse with stakeholders of all levels, from C-level to business operations
  • Effective influencing, persuasive and negotiation skills
  • Excellent presentation skills
  • Pro-active attitude
  • Multi-tasking and coordination
  • Bi-lingual; English and local languages

How to Apply

Interested and qualified candidates should:
Click here to apply

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