Women at Risk International Foundation (WARIF) recruitment in Nigeria, June 2016

Bradfield Consulting Limited – Our client, Women at Risk International Foundation (WARIF) is about to implement programs to promote and protect the rights of women and girls in Nigeria. One of which is to provide support services to victims of sexual assault, domestic violence, and sex trafficking.

As part of its objectives, WARIF is establishing a Sexual Assault Referral Centre(SARC) in Lagos to provide urgent medical care, psychosocial counselling services and referrals for Legal and other related services to survivors of sexual assaults, domestic violence, and sex trafficking.

Do you have a passion for working with victims of sexual assault, domestic violence, and sex trafficking? If you are, you could be our next Administrative Assistant at WARIF.

Women at Risk International Foundation is recruiting to fill the positions of:

Job Title: Administrative Assistant – NGO

  • To support the SARC Centre Manager in tasks relating to the SARC Centre
  • Maintain confidentiality in all aspects of patient, staff and agency information
  • Maintain confidentiality as required within the role and to be able to work on issues of a sensitive or confidential nature in a confident and capable manner
  • Deal with highly sensitive and confidential enquires and patient information appropriately and within the boundaries of information governance
  • Maintain electronic and hard copy filing systems
  • Answer and transfer telephone calls
  • Maintain office supply inventories
  • Open, sort and distribute incoming correspondence, including faxes and email
  • Co-ordinate local complaints and concerns, including logging complaints, typing up complaint responses etc.
  • Perform specific and general clerical duties to include, but not limited to, use of clinical IT systems, reporting and monitoring, setting up clinical templates
  • File and retrieve organisational documents, records and reports
  • Order office stationery and other supplies within approved procurement system
  • Support the service and take notes and organise distribution of agendas and minutes
  • Assist with overall maintenance of the organisation and its offices
  • Liaise with external service providers
  • To undertake general administrative work, including dealing with healthcare professionals, other professionals over the telephone or face to face
  • To prioritise own workload but refer to line manager for problems with conflicting priorities
  • Uphold and adhere to corporate policies and protocols
  • Other duties as assigned by line manager

Skills and Competencies:

  • Intermediate IT skills, ability to use Word, Excel, PowerPoint and Outlook packages
  • Good written & oral communication skills
  • Problem-solving skills
  • Prioritising diverse workload often under pressure

Education and Experience

  • Degree/Higher Diploma in Social Sciences or related field
  • At least 2-3 years experience working in an administrative capacity preferably in a nongovernmental organization.
  • Knowledge of gender-based violence issues in the Lagos context
  • Experience of healthcare sector background

Job Title: Centre Manager – NGO

  • Providing and coordinating sexual assault prevention education to teens, college students, advocates, and the local community, facilitating prevention efforts at all 6 levels of prevention
  • Facilitating the Sexual Assault Task Force
  • Coordinating volunteer advocate training sessions and in-services
  • Providing and coordinating sexual violence intervention training
  • Coordinating outreach and awareness-raising activities in the community
  • Facilitating the Sexual Violence Prevention Advisory Committee
  • Externally represent the centre as needed and requested, in particular with respect to referral pathways and networks for comprehensive services to survivors. This includes working with such agencies as the Ministry of Health (MOHS), the Police Family Support Unit (FSU); justice and legal personnel, and other agencies relevant to service provision.
  • Help identify challenges or gaps in the referral pathways and work to address these collectively with the centre as well as other stakeholders.
  • Assist in maintaining a network of referral agencies, and assist with coordination meetings as required.
  • Help to identify sources of corporate funding and work with the executive team on strategies to achieve this.
  • Ensure administrative, financial systems are in place for effective management of the Centre
  • Provide guidance and oversight to all services provided to survivors and their families at the centre. This includes helping to ensure that best practices are observed in all aspects of service delivery, which includes confidentiality, informed consent, providing relevant information, respecting survivors’ choices, and so forth, and other best practices in responding to survivors
  • Help to monitor the quality of service provision through regular feedback from clients and their families, staff, visitors, and other stakeholders involved in the centres.
  • Help coordinate and assist in efforts to build the technical capacity of centre staff by identifying training needs and pursuing opportunities as available and feasible. Help link centre staff with new resources, materials, and techniques to expand their knowledge and skills.
  • Provide oversight and monitoring of all client and service-related documentation, including intake and assessment forms, referrals, etc.
  • Support and oversee the input of client/survivor data into the Data Management System (DMS).
  • Compile and summarize weekly and monthly data, statistics, and related information, and ensure that this information is submitted to the relevant focal people for reporting and analysis.
  • Provide overall line management of the centre staff. This includes performance management and reviews; identifying capacity building need (and helping to address where possible); ensuring staff have sufficient resources and information; ensuring regular communication and information sharing; addressing conflicts and issues as they arise; and promoting a positive, team-building, and professional working atmosphere.

Skills and Competencies:

  • Critical thinking skills, and the ability to share new ways of conceptualizing problems and solutions with diverse groups of people
  • Demonstrated ability to work and build respectful relationships with people from diverse backgrounds.
  • Commitment to upholding the highest standards of ethics.
  • Excellent written and verbal communication skills, including superior meeting facilitation and public speaking skills.
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Education and Experience

  • University/Master’s Degree in relevant field, particularly in Public Health, Health Education, Social Work, Higher Education, or Gender and Women’s Studies.
  • A minimum of 8 years’ experience in direct social service with knowledge in sexual violence, domestic violence, women’s issues, human and child development, and working with families in crisis.
  • Senior level program development, strategic planning and project management skills.
  • Proven success creating and growing service (or non-profit) programs.
  • Demonstrated knowledge of grants, and grant reporting and grant administration.
  • A background in sexual assault advocacy is preferred. Candidates without this specific experience but whose applications bring considerable evidence of non-profit staff and program management experience will be considered.

Job Title: Counselor – NGO

  • Provide quality assessment, case management, counselling, referral and follow-up services at all times to clients.
  • Provide initial crisis intervention counselling to clients as requested and needed.
  • Provide support to the client during medical examinations and other procedures as requested.
  • Work with the client to develop a plan for her next steps that is in line with her own choices, available options, and existing situation,
  • Provide basic support and guidance to family members to help them provide on-going support to the clients at home and during the recovery process, according to the situation.
  • Provide support where feasible to clients requesting support for legal follow-up.
  • Conduct follow up with relevant service providers to which referrals were made.
  • Help to monitor quality of service provision through regular feedback from clients and their families on services provided through feedback session, surveys, and other activities.
  • Ensure all documentation on gender-based violence clients and services provided are updated, accurate, organized, and well-maintained. This includes client files, intake assessment forms, service delivery and referral documentation, and other forms and documents as required by the program.
  • Ensure that all client files are well maintained in an appropriate storage facility that is, well protected and locked with restricted access at all times. Help ensure that absolute confidentiality is maintained at all times and in all processes, according to the survivors’ wishes.
  • Enter client data into the Data Management System and assist with data collation and reports as required and requested. Provide inputs into other centre activity reports as requested/required.
  • Assist the Centre Manager with other financial, logistical, and administrative tasks as requested and required at the centre
  • Help the centre manager to ensure that the centre and its clients are reasonably safe and secure from external harm as feasible, and report incidents/seek assistance where needed.
  • The Counsellor will have external working relationships primarily in the context of the specific job responsibilities which include line ministries, government agencies, health workers, schools, community groups and leaders, and other organizations as required.
  • The Counsellor will also assist the Centre Manager in maintaining those external relationships specific to service provision and referrals for survivor support.
  • The Counsellor will work in collaboration with all staff in both program and support sectors.

Education and Experience

  • At least 5 years’ post-qualification experience employed as a Counsellor in the direct provision of counselling or psychosocial support services to clients of gender-based violence, or alternatively adults & children in similar circumstances.
  • Must be knowledgeable of the principles of sound therapeutic practices with victims of sexual abuse/assault, including working with the continuum of sexual abuse/assault services.
  • Must understand victimization and demonstrate practices sensitive to sexual abuse/assault issues in therapy.

Skills and Competencies:

  • Group counseling and facilitation skills essential; ability to communicate effectively, provide conflict resolution, problem-solve and crisis manage.
  • Excellent ability to assess and intervene with appropriate and effective intervention.
  • Must be able to relate positively to persons who are diverse in age, ethnicity, socio-economic levels, beliefs, and lifestyles.
  • Possess leadership and supervisory skills and be able to direct, supervise, train and assess staff members. Good organizational, communication and computer skills desired.
  • Effectively listen to and understand information and ideas as presented verbally

Job Title: Medical Laboratory Assistant – NGO

  • Organizes work by matching computer orders with specimen labelling; sorting specimens; checking labelling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
  • Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
  • Serves as the technical resource by participating in staff training; answering questions of other professionals; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Identifies and communicates abnormal patient conditions by alerting supervisory personnel, the pathologist, the patient-physician, or nurse; reporting mandated information to the public health department or other designated officials
  • Identifies the presence or quantity of drugs of abuse, therapeutic drugs, and toxic substances by performing manual methods for the performance of drug screens, blood alcohol levels, and carbon monoxide level.
  • Provides test results for patient diagnosis and treatment by operating chemistry equipment; performing hand chemistries.
  • Provides test results for patient diagnosis and treatment by operating hematology, and urinalysis; performing manual methods of differentials.

Education and Experience

  • Minimum 3 years working experience in a Medical Laboratory, Clinic or hospital or related field.
  • A minimum of OND in Science Laboratory Technology or any other related field is required.
  • A registered member of Medical Laboratory Science Council of Nigeria (MLSCN).
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Skills and Competencies:

  • Time management skills in order to work on several different projects at the same time.
  • Flexibility in order to work with and provide support for a number of people.
  • Excellent oral communication skills in order to work effectively with colleagues from all parts of the organisation and to explain complex techniques to interested parties.
  • Experience in providing demonstrations and writing technical reports.
  • Teamwork skills and patience.
  • Attention to detail.

Job Title: Midwife/Nurse – NGO

  • Provide all immediate assessments, treatment and health care to survivors as needed and requested. Provide follow-up medical care, treatment, and support as needed.
  • Assist the contracted doctors with conducting medical/forensic examinations as needed and requested by the survivor, and ensure the completing and signing of the medical certificate. Assist with any other medical follow-up that may be required for legal procedures, and help ensure that medical certificates are delivered to the appropriate agencies in a timely manner.
  • Help refer and support survivors to access additional health care that may not be provided at the Centre, such as family planning services, other medical care, etc.
  • Provide information and instruction to survivors on the medical treatment regimen that has been prescribed for them, ensuring that they understand the regimen (dose, schedule, etc). In the case of children, ensure that the parents/caregivers understand this regimen.
  • Through follow up, monitor and help ensure the survivor continues to follow the treatment regimen. These may be done through home visits, to be coordinated with the counsellors.
  • Support the counsellors in providing health/medical information to survivors as needed and requested, for example the potential health consequences of GBV, and options for assistance. Assist the counsellor in helping the survivor make choices concerning her medical options.
  • Manage and oversee the centre pharmacy and medical supplies, ensuring that all items are well maintained, stored properly, and are not close to expiring. Ensure that all drugs and supplies that are dispensed for client use are properly documented in the medication ledger.
  • Submit requests for new supplies in a timely manner, and notify management when any drugs are close to expiring: this includes monthly requests and any specific requests required on occasion. Ensure all supplies and stocks are monitored regularly.
  • Receive and treat survivors with kindness, respect, compassion, and in a caring manner.
  • Maintain excellent listening skills and focused attention at all times when with survivors.
  • Ensure that survivor consent is properly obtained using the appropriate procedures at all times, and respect her decision where she refuses to give consent.
  • Help ensure that all services provided to survivors at the centre are implemented in line with best practices and quality standards for the provision of support and services to survivors.
  • Help to monitor of service provision through regular feedback from clients and their families on services provided through feedback sessions, surveys, and other activities.
  • Help ensure that all medical documentation of clients and services provided is updated, accurate, organized, and well-maintained. This includes all medical reports, examinations, treatment, and other documentation as relevant and required.
  • Assist the Centre Manager with other financial, logistical, and administrative tasks as requested and required at the centre.
  • Help the Centre manager to ensure that the centre and its clients are reasonably safe and secure from external harm as feasible, and report incidents/seek assistance where needed.

Skills and Competencies:

  • Substantial knowledge and/or practical experience in health and medical issues pertaining to sexual assault, domestic violence and sex trafficking response, and in the provision of appropriate care for survivors.
  • Basic computer skills are helpful (word, excel, email, etc.)
  • Strong knowledge of sexual assault, domestic violence and sex trafficking issues in the Lagos context, the impacts of violence on survivors, and best practices for providing support to survivors.
  • Ability to plan in advance and maintain an organized working style, yet able to handle new events and situations effectively as they arise.
  • Excellent listening and observation skills; ability to create a space of trust, support, respect, and confidentiality with survivors of all ages and backgrounds.

Education and Experience

  • Bachelors in Nursing and Masters in Advanced Clinical Practice or graduate of a post masters certificate program for nurse practitioners.
  • At least 3 years’ experience in the direct provision of examinations, treatment, and care services to women and children including survivors of sexual assault, domestic violence, and other forms of gender-based violence.
  • Experience in working in a community health center is desirable.
  • Excellent communication, organizational and customer service skills.

How to Apply
Interested and qualified candidates should:
Click here to apply


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